Payment and Billing Policy

At FashionEevi, we strive to ensure your shopping experience is convenient, transparent, and secure. This Payment and Billing Policy outlines the terms and conditions related to payments, billing, and refunds. Please review this policy before making a purchase.

1. Store Currency

  • Our store operates in United States Dollars (USD).
  • Prices displayed on the website are in USD, and all transactions are processed in USD.

2. Payment Methods

We accept a variety of payment methods for your convenience:

  • Credit and Debit Cards: Visa, MasterCard, American Express, Discover, and Diners Club.
  • Digital Wallets: Google Pay, Apple Pay, Shop Pay, Amazon Pay, PayPal, Meta Pay and Venmo.
  • Shopify Payments: Secure processing for all major payment methods.

All transactions are processed through highly secure payment gateways to protect your financial information.

3. Currency Conversion

  • If you pay using a card or account in a currency other than USD, currency conversion charges may apply.
  • These charges are determined by your payment gateway or processor and are not imposed by us.
  • To avoid additional fees, we recommend using a card or account in USD.

4. Taxes

  • All taxes are included in the displayed pricing.
  • We do not charge any additional taxes at checkout.
  • The sales prices you see already include taxes, so there are no hidden costs.

5. Order Hold Policy

To maintain transparency and security:

  • Orders may be placed on hold if we detect any discrepancies or issues with payment information.
  • If your order is on hold, we will contact you for further clarification.
  • Orders will be processed promptly once the issues are resolved.

6. Failed or Error Transactions

  • In the rare event of a failed transaction, the amount will be refunded automatically to your original payment method within 24-48 hours.
  • For assistance with failed transactions, please contact us at support@fashioneevi.com or call us at +1 (919) 356-9284.

7. Order Cancellation

  • Orders can be canceled within 24 hours of placement.
  • After this period, cancellations may not be guaranteed as the order may have already been processed or shipped.
  • Please contact us promptly to request a cancellation.

8. Return and Refund Policy

We offer a 7-day return and refund policy for eligible products:

  • A 20% restocking fee will be deducted from the refund amount.
  • Customers are responsible for return shipping costs unless:
    • The product is damaged.
    • The product received is incorrect.

For complete details, please review our Return and Refund Policy.

9. Security and Privacy

We use industry-standard encryption and secure payment gateways to protect your personal and financial information. Your payment details are never stored on our servers.

10. Contact Information

If you have any questions or concerns about payments or billing, please contact us:

By completing a purchase on our website, you agree to this Payment and Billing Policy. Thank you for choosing FashionEevi!